Privacy Policy

South Wales Private Investigations is a private investigation business based at Mount Road, Rhigos, Aberdare, CF44 9RJ. For any privacy-related enquiries you can contact us at info@southwalesprivateinvestigations.co.uk or on 07307 349 772.

Depending on how you interact with us, we may collect:

• Contact details you provide, such as your name, email address and telephone number.
• Details of your enquiry and any information relevant to the services you ask us to provide.
• Information gathered lawfully in the course of an investigation you have instructed, handled under strict confidentiality.
• Technical data such as your IP address and analytics data when you use our website.

We use personal data to:

• Respond to enquiries and provide the services you request.
• Carry out instructed investigations lawfully and to a professional standard.
• Meet our legal, regulatory and contractual obligations.
• Improve our website and services.

We process personal data on the basis of your consent, the performance of a contract, our legitimate interests in operating and marketing our services, and to comply with legal obligations. Where we rely on consent, you may withdraw it at any time.

We apply appropriate technical and organisational measures to keep personal data secure and to prevent unauthorised access, loss or disclosure. We retain personal data only for as long as necessary to fulfil the purposes for which it was collected or to meet legal and regulatory requirements.

We do not sell your personal data. We may share information with trusted third parties where necessary to deliver our services (for example, instructed solicitors), where required by law, or with your consent. Any third parties are required to handle your data securely and lawfully.

Under UK data protection law you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request erasure of your data in certain circumstances.
• Object to or restrict processing in certain circumstances.
• Request data portability where applicable.

To exercise any of these rights, please contact us using the details above.

If you have concerns about how we handle your personal data, please contact us first so we can try to resolve the matter. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

We may update this privacy policy from time to time. Any changes will be published on this page with an updated revision date.