We're aware of an ongoing issue with our landline. We've switched to our 24/7 business mobile 07307 349 772 until the landline is fixed.

Rated 4.7 out of 5 from 219 reviews
South Wales Private Investigations

We're aware of an ongoing issue with our landline. We've switched to our 24/7 business mobile 07307 349 772 until the landline is fixed.

Rated 4.7 out of 5 from 219 reviews
South Wales Private Investigations
Technical recovery service

Recover your archive.
Keep control.

A discreet, lawful recovery service for compressed, password-protected archive files you own or are authorised to access. This is not a Windows account-password recovery service.

Private upload Human-led review £29.99 fixed fee
Secure archive recovery operations console showing a live password recovery process

Designed for people who have lost access to their own files — not for bypassing access controls on someone else's data.

Start a secure case

Three careful steps

A clear process for sensitive files.

Upload only a copy. Confirm your authority. Pay securely. We keep the process narrow, documented, and focused on the recovery task.

Private by design

Your archive is handled through private storage, not a public file link.

Authority first

We record your declarations and may ask for supporting evidence.

No false promises

We explain what was possible and what was not recovered.

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Step 1

Secure archive upload

Upload a copy of the compressed, password-protected archive. Supported formats are ZIP, 7Z, RAR, TAR, and GZ. We do not accept Windows account-password requests or uncompressed files.

Uploads are stored privately and encrypted in transit. We only use them to perform the recovery service you authorise.

Before you upload

Protect your original evidence.

Make a working copy of the archive and keep the original device or media untouched. Do not send personal documents that are unrelated to the recovery request.

If the archive contains information belonging to another person, organisation, or estate, make sure you have the right authority before submitting it.

Ask a question before starting

Questions answered

Password recovery FAQ

What files do you accept?+

Only compressed, password-protected ZIP, 7Z, RAR, TAR, and GZ archives. We do not recover Windows account passwords or ordinary uncompressed files.

Do you need my original computer?+

No. We work from a copy of the compressed archive. Keep your original device safe and unchanged.

Can you guarantee the password will be recovered?+

No. Recovery depends on the archive, password strength, and available methods. We will report the outcome clearly.

Is this service lawful?+

We only accept work where the requester owns the data or has appropriate written authority. We may request evidence of authority.

What happens after payment?+

We create a case, securely process the archive, and provide status updates and any recovered result through your protected client portal.

Secure & Encrypted

Talk to an investigator now